FAQ

Default solution folder, feel free to edit or delete it.

I can't set the time and date properly
The main cause for this issue is not saving the config.txt file in the correct folder or the date and time format is incorrect. This can be resolved by sett...
Mon, 4 Dec, 2017 at 10:00 AM
What happens to the footage if I am in an accident?
  Hopefully, this never happens but if it does and your bike is down for more than 5 seconds, Your Fly6 will continue recording (subject to battery lif...
Wed, 15 Mar, 2017 at 11:25 AM
What is a root directory?
The root directory is the main directory of your unit once you open the drive. It is where you can find the config.txt file and other folders like DCIM. Bel...
Wed, 24 May, 2017 at 4:42 PM
What is Cycliq's warranty procedure?
 If you believe your device has a manufacturing defect covered by warranty, please follow the steps below: Firstly, contact us via the contact form on t...
Wed, 16 May, 2018 at 12:39 PM
Why did my Fly6 only Record for One (1) Hour?
Incident Protection Mode will engage if the bike with a Fly6 is tilted over more than 60 degrees (or 30 degrees from the ground) for more than 5 seconds...
Wed, 15 Mar, 2017 at 11:47 AM
What to do when your battery is not lasting longer as expected.
Depending on the age of your unit, natural battery deterioration can be expected over time. With that said, there are simple steps you can do to help improv...
Tue, 8 May, 2018 at 10:57 AM
What are the computer requirements?
Minimum requirements Processor: Pentium 4 or later, or equivalent OS : Windows (XP, Vista, 7, 8 or later), Macintosh (OS X v10.0 or later) RAM: 256 MB US...
Tue, 18 Nov, 2014 at 11:07 PM
I have an aero seat post - will Fly6 attach?
 Absolutely! We have designed and included an adapter for aero seat posts. We are yet to come across a seat post that the Fly6 won't attach to.
Fri, 14 Nov, 2014 at 9:03 PM
Can you charge Fly6 and record at the same time?
Yes. You can plug a battery pack in and record at the same time.  
Fri, 5 May, 2017 at 11:48 AM
Is there a way to prevent overwriting important footage?
Yes. Fly6 and Fly12 have incident protection feature that turns off the device to prevent the looping over the important footage. Also on Fly12, you can pre...
Wed, 24 May, 2017 at 4:45 PM