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FAQs
Ordering online (11)
Where do you ship to?
How long does shipping take?
What payment options do you have?
Are tax and duty fees included?
How can I track my order?
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Using your device (11)
STRAVA - Quick User Guide
What is the recommended charging method?
Do the cameras need SD cards to function?
What type of SD cards can we use?
How does the looping recording feature work?
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Connecting your device (4)
Why is my footage not showing on the mobile app?
Why is my device not recognised by the computer?
Why can’t I connect my device to the app?
Why is the first part of my ride missing?
Customer support (11)
Caution
Is there a warranty?
Do you have a refund policy?
Do you have a service centre for repairs?
I accidentally damaged my unit. Can I purchase replacement parts?
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