Ordering online (11)

• Where do you ship to?
• How long does shipping take?
• What payment options do you have?
• Are tax and duty fees included?
• How can I track my order?

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Using your device (11)

• STRAVA - Quick User Guide
• What is the recommended charging method?
• Do the cameras need SD cards to function?
• What type of SD cards can we use?
• How does the looping recording feature work?

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Connecting your device (4)

• Why is my footage not showing on the mobile app?
• Why is my device not recognised by the computer?
• Why can’t I connect my device to the app?
• Why is the first part of my ride missing?

Customer support (11)

• Caution
• Is there a warranty?
• Do you have a refund policy?
• Do you have a service centre for repairs?
• I accidentally damaged my unit. Can I purchase replacement parts?

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Getting Started (1)

• Setting up your Fly12 Sport

Getting Started (4)

• Setting up your Fly6 Gen3
• Mounting your Fly6 Gen3
• Start up and first ride
• Fly6 GEN 3 User Manual

How to Guides (7)

• Visual/Audio Alerts Guide for Fly6 Gen3
• How to format your SD card
• How to perform a bench test
• How to update your Fly6 Gen3 firmware
• Fly6 Gen3 Troubleshooting Tools

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Help (5)

• Power Issues
• Connectivity Issues
• Recording Issues
• Battery Issues
• Footage Issues

Getting Started (5)

• Setting up your Fly12 CE
• Mounting your Fly12 CE
• Start up and first ride
• Reviewing your Fly12 CE footage
• Fly12 CE User Manual

How-to Guides (10)

• Visual and Audio Alerts Guide for Fly12 CE
• How to format your SD card
• How to perform a bench test
• How to update your Fly12 CE firmware
• How to perform a master reset on a Fly12 CE

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Help (5)

• Power Issues
• Connectivity Issues
• Recording issues
• Battery issues
• Footage issues

Other Articles (2)

• Fly12 CE Runtime on Different Light Modes & Video Resolution
• Fly12 CE Files size - Record length

Getting Started (5)

• Setting up your Fly6 CE
• Mounting your Fly6 CE
• Start up and first ride
• Reviewing your Fly6 CE footage
• Fly6 CE User Manual

How-to Guides (10)

• Visual and Audio Alerts Guide for Fly6 CE
• How to update your Fly6 CE firmware manually
• How to format your SD card
• How to perform a bench test
• How to update your Fly6 CE firmware

See all 10 articles

Help (5)

• Power Issues
• Connectivity Issues
• Recording Issues
• Battery Issues
• Footage Issues

Other Articles (3)

• Fly6 CE runtime on different light modes and video resolution
• Fly6 CE Light and Sound Indicators
• Fly6 CE Rear Pannier Mount Spesifications

Getting Started (7)

• Fly12 Quick Start Guide
• Fly12 User Manual
• Setting up your Fly12
• Mounting your Fly12
• Using your Fly12

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How-to Guides (7)

• How to mount and attach a tether to Fly12
• How to format your SD card
• How to update your Fly12 firmware
• How to perform a master reset on a Fly12
• How to use the bike alarm

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Help (5)

• Power Issues
• I can't connect to my smartphone
• I can't get my video onto my computer
• My device is not recording properly
• Battery life

Other Articles (2)

• Fly12 Quick Bolt specifications
• Fly12 Alarm will not Disarm

Getting Started (7)

• Fly6[v] User Manual
• Fly6[v] Quick Start Guide
• Setting up your Fly6[v]
• Mounting your Fly6[v]
• Using your Fly6[v]

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How-to Guides (3)

• How to format your SD card
• How to update your Fly6[v] firmware
• How to perform a bench test

Help (6)

• Power Issues
• I can't connect to my smartphone
• I can't get my video onto my computer
• My device is not recording properly
• Battery life

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Other Articles (2)

• Fly6[V] & Fly6 - Estimated Battery Life / Run Time
• Fly6[V] & Fly6 - Dimensions

Getting started (7)

• Fly6 Quick Start Guide
• Fly6 User Manual
• Setting up your Fly6
• Mounting your Fly6
• Using your Fly6

See all 7 articles

How-to Guides (3)

• How to format your SD card
• How to update your Fly6 firmware
• How to perform a bench test

Help (6)

• Power Issues
• I can't connect to my smartphone
• I can't get my video onto my computer
• My device is not recording properly
• Battery life

See all 6 articles

Getting started (7)

• Fly6 Original Quick Start Guide
• Fly6 Original User Manual
• Setting up your Fly6 Original
• Mounting your Fly6 Original
• Using your Fly6 Original

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How-to Guides (5)

• How to format your SD card
• Fly6 Original - config.txt (Date and Time File)
• How to Re-Load Fly6 Original firmware
• How to perform a bench test
• Re-Load Fly6 Original Firmware

Help (6)

• Power Issues
• I can't connect to my smartphone
• I can't get my video onto my computer
• My device is not recording properly
• Battery life

See all 6 articles